Course Details


Marketing of Financial Services

  • Title : Marketing of Financial Services
  • Course TYPE : Training Course
  • Course No : TC12/2023
  • Duration : 03 Working Days
  • Frequency : 01
  • Time : Sunday 5th of March 2023 - Tuesday 7th of March 2023
  • Nature: On campus (Residential)
  • Target Group : Senior Officer or Equivalent Officer and above
  • Methods : Lecture, Group Discussion and Case Study
  • Resource Person: BIBM Faculty and Professionals from Financial and Other Institutions
  • Coordination Team :
    1 . Dr. Shamsun Nahar Momotaz
    2 . Benazir Ishaque
  • Objectives:

    a. To Familiarize the Participants with the Fundamentals of Marketing Bank Products, Marketing Research, Branding, and Relationship Banking.  

    b.  To Acquaint the Participants with Different Techniques of Executing Marketing Functions in Banks Smoothly.

  • Contents:

    a.   Marketing of Bank Services - Fundamentals, Market Structure, Scope, Competitive Environment and Shifting in Market Behavior.

    b.   Marketing Research and Bank Marketing Strategies - Customer Behavior, Attitude and Techniques of Customer Survey, Market Segmentation, Targeting and Positioning.

    c.    Branding in Banks - Branding and Differentiation, Brand Values.

    d.   Product Development and Pricing Techniques.

     e.   Alternative Delivery Channels in Banks: Selecting Bank Branch Location (Application of Geographic Information System) and Distribution of Banking Services, ATM/Fast Track, Internet Banking, Mobile Banking, Agent Banking, Call Center, E/M-Wallet and Apps Based Banking.

    f.    Integrated Marketing Communications.

    g.   Relationship Banking-Concept, Scope, Service Management in the Banking Sector of Bangladesh.

Criteria for Nomination for BIBM Training

a. BIBM member banks can access the online nomination form before forty (40) days of the commencement of programs. BIBM member banks can nominate a maximum number of three (03) participants for a Training Workshop. The maximum number of participants in each Training Workshop is 40. However, if the number of total nominees exceeds the maximum number, a final list of 40 participants will be prepared by the BIBM authority which will be available online five (05) days prior to the commencement of the Training Workshop. Information in regard to rejection of any nomination will be communicated to the concerned bank at least three (03) days before the commencement of the Training Workshop. No participant under the target group/level is allowed to participate in any Training Workshop.

b. As per the decision of the BIBM Governing Board, BIBM Member Banks (except Bangladesh Bank) are required to pay BDT 1700 per day per participant including holidays (if any) as training fees which also include Accommodation, Food, and other miscellaneous expenses. However, for Bangladesh Bank, the fee is BDT 500 per day per participant. All Fees are excluding VAT and Tax. 

c. The pay order/bank draft drawn in favor of ‘Bangladesh Institute of Bank Management’ has to be sent at least seven (07) days prior to the commencement of the Training Workshop.

d. The Training for each day will be as follows:

Time

Session

1005-1105

1st Session

1105-1125

Refreshment

1125-1225

2nd Session

1225-1230

Break

1230-1330

3rd Session

1330-1430

Lunch & Prayer Break

1430-1530

4th Session

1530-1535

Break

1535-1635

5th Session

1635

Tea & Snacks