Course Details


IT Outsourcing Risk and Vendor Management in E-Banking

  • Title : IT Outsourcing Risk and Vendor Management in E-Banking
  • Course TYPE : Training Workshop
  • Course No : TW51/2024
  • Duration : 02
  • Frequency : 01
  • Time : Wednesday 16th of October 2024 - Thursday 17th of October 2024
  • Nature: On-campus (Residential)
  • Target Group : Senior Principal Officer or Equivalent Officer and Above
  • Methods : Lecture, Group Discussion and Case Study
  • Resource Person: BIBM Faculty and Professionals from Financial and Other Institutions
  • Coordination Team :
    1 . Md. Shihab Uddin Khan
    2 . Md. Foysal Hasan
  • Objectives:

    a.   To Understand the Principles and Practices of Vendor Management Processes.

    b.   To Enhance the Knowledge for Effective Procurement of IT Goods, Services and Efficient IT Vendor Management.

  • Contents:
    1. Procurement Life Cycle and its Relationship to Vendor Management.
    2. Efficient Vendor Management of IT Based Projects in Banks.
    3. Pillars of Vendor Management Success.
    4. Elements of Contracts, Statement of Work (SOWs), and Service Level Agreements (SLAs.)
    5. Negotiating Techniques to Support Productive Working Relationships.
    6. Role and Functions of Performance Metrics, Key Performance Indicators (KPIs), and Vendor Performance Scorecards.
    7. Key Success factors for Vendor Management.
    8. Case Studies on IT Procurement and Vendor Management.
    9.  IT Procurement Policy and Guidelines.    

Criteria for Nomination for BIBM Training

a. BIBM member banks can access the online nomination form before forty (40) days of the commencement of programs. BIBM member banks can nominate a maximum number of three (03) participants for a Training Workshop. The maximum number of participants in each Training Workshop is 40. However, if the number of total nominees exceeds the maximum number, a final list of 40 participants will be prepared by the BIBM authority which will be available online five (05) days prior to the commencement of the Training Workshop. Information in regard to rejection of any nomination will be communicated to the concerned bank at least three (03) days before the commencement of the Training Workshop. No participant under the target group/level is allowed to participate in any Training Workshop.

b. As per the decision of the BIBM Governing Board, BIBM Member Banks (except Bangladesh Bank) are required to pay BDT 1700 per day per participant including holidays (if any) as training fees which also include Accommodation, Food, and other miscellaneous expenses. However, for Bangladesh Bank, the fee is BDT 500 per day per participant. All Fees are excluding VAT and Tax. 

c. The pay order/bank draft drawn in favor of ‘Bangladesh Institute of Bank Management’ has to be sent at least seven (07) days prior to the commencement of the Training Workshop.

d. The Training for each day will be as follows:

1st Session: 1005-1105

Refreshment: 1105-1130       

2nd Session: 1130-1230

Break: 1230-1235

3rd Session: 1235-1335

Lunch & Prayer Break: 1335-1430

4th Session: 1430-1530

Tea Break: 1530-1600

5th Session 1600-1700